“Good but not great,” is how Jereme Bokitch of Alberta, Canada, describes his salon before he attended The Summit in April of 2007. “We were idling.” Hedkandi Salon had always had a great team atmosphere: the problem lay in the business structure. Namely, that there was none. Jereme can see that now, but at the time, he just felt stressed out all the time. He rarely had enough money to meet payroll and had a hard time following through on everything he’d committed to. The salon’s finances were in dire need of organization. “There was too much month at the end of the money!” he says. >>continue>>
BUSTING THE BADITUDE OF
JUDGING Part 1
Nothing thwarts the willingness to talk to clients about services and products more than the Baditude of Judging. In fact, show me a service provider with the Baditude of Judging and I’ll show you someone who’s afraid of offering anything to their clients beyond what they’re scheduled to receive. One of the biggest roadblocks to greater financial success is the Baditude of Judging. Freedom from this menacing habit instantly catapults you into much higher levels of financial income. >>continue>>
BUSTING THE BADITUDE OF
BACKBITING
One of the most important qualities healthy salons have in common is a team of individuals who have busted the baditude of backbiting.
On the opposite side of the scale, one of the most insidious habits of an unhealthy salon is the malicious baditude of backbiting.
One of the most important skills you could ever have to heal an unhealthy salon is to knowing how to bust the Baditude of backbiting.>>continue>>
STEP UP! SPECIAL
REPORTS:
KAM’S PERFECT DAY
How We Manage Our Money Is How We Manage Our Life
Although Kam Suen had been working behind the chair for more than
30 years, he was always either losing money or breaking even. In July 2007, Redken Artist Kam Suen attended The Michael Cole & Carolyn O’Connor Step Up! Jump Journal Training Class, and immediately began to show a profit.. >>continue>>
JENNIFER STREBBLE STEPS UP!
How We Manage Our Money Is How We Manage Our Life
When Jennifer Strebble attended Michael Cole's Step Up! training in Tampa, FL in June, she had never tracked her business before. In fact, she had no idea how many clients she was servicing, how many requests she got, or how many add-on services she was doing. Her Jump Journal arrived in advance of the class with the instruction to track 30 days in the salon. “How hard could that be?” she asked herself. The rules looked simple; all she had to do was to apply them. >>continue>>
Samantha and the Money Minder
How We Manage Our Money is How We Manage our Life
Redken Artist Samantha Glass recently attended The Michael Cole & Carolyn O’Connor Step Up! Jump Journal Training Class in Tampa, during which she decided to fill out the “Money Minder” section for herself. For one week, she wrote down everything she spent above and beyond her bills – the so-called “incidental” purchases - that often escape notice. It was a fairly typical week for Samantha: with two kids, unforeseen expenses often popped up. >>continue>>
Dear Michael,
I’m sure my problem is not unique but most advice I've read was on how to build a clientele, keep a clientele, etc. But what if your clientele is bullying you so you're working 6 days a week... all holidays... and very long hours? When I can't get a client in they get mad, yell, and threaten! I know some of this is my fault. I'm a people pleaser. Always trying to fit them in at my expense. Every once in a while, like this 4th of July week, I’ve crammed everywhere.There is no more cramming plus they can't possibly get my full attention now. The only solution I've come up with is raising prices, but that will get me yelled at. And I need to raise enough that some leave and some don’t. Can you help?
Frustrated without a life
Read
Michael's Response>
UNIVERSAL
LAW OF THE MONTH: SEPTEMBER '08
The
Universal Law of Expectation
“What we expect is what we get.”
Expectation: a considerable degree of confidence that a particular event will happen.
The Law of Expectation states that to the degree that we expect the best to happen, our life is prospered with success.
Conversely, to the degree that we expect the worst to happen, we are condemned to chaos, struggle and scarcity.
The right use of this particular Law really points to the importance of being an optimist rather than a pessimist. >>continued
The Teachings
of Spiritual Truth
Stepping Up from Passion to Inspiration: The Next Big Crossover
‘That I be inspired to express and free of the passion to possess’
As I learn to live in the higher places of consciousness, my life is less driven by the passions for success and guided more by the inspiration to serve. This change has not met the loss of any success. On the contrary, inspiration has guided me into greater levels of abundance. The only loss I have experienced is the fear of not getting what I want or losing what I have. The intention of this article is to provide an understanding of the difference between passion and inspiration. >>continue>>
JOEL HAYS STEPS UP
